Method
How a project runs
Five stages, the first of which is free. The point of this page is that you know what to expect before you even get in touch.
First conversation
Thirty minutes, by phone or video call, to understand your situation and what you are trying to achieve. Free, no commitment, and no sales pitch. By the end you will know whether BALTIX can help — including when the answer is no.
Scoping and quote
What was understood is put in writing: the scope, what is included and what is not, the timeline, the price. A quote is never sent before this step, because a figure given without seeing the context commits nobody.
Delivery of the work
Work progresses in visible stages, with regular check-ins rather than a long silence followed by a hand-over. You watch the result take shape and can adjust course while it is still cheap to do so.
Hand-over
On completion you receive the credentials, the source code where applicable, and documentation allowing someone else to take over. No lock-in is created on purpose: staying should be a choice, not a technical constraint.
Ongoing support
Depending on the need, this takes the form of one-off interventions, a block of hours, or regular managed services. Nothing is imposed, and a maintenance contract that serves no purpose has no reason to exist.
Common questions
Do you work remotely?
Yes, for most projects. Travelling on site is mainly justified for hardware or an estate audit, and is then included in the quote. On site across Paris and Île-de-France, remote everywhere else.
What are your rates?
They depend too much on context to be published honestly. A quote follows the first conversation, based on a written scope. There are no surprises later on.
Do you work on existing systems?
Frequently. Taking over an abandoned website, recovering lost access, migrating data out of a tool you want to leave — this is a large share of requests, and rarely the simplest.
What if my need is too small?
A single question or a two-hour job are perfectly reasonable requests. A small problem solved properly beats a large contract nobody needed.