What we cover

What BALTIX takes care of

Five areas that overlap more often than not. A single project frequently starts with an audit and ends with automation — what matters is that you deal with one person from beginning to end.

01

IT consulting and audit

Know where you stand before spending anything.

Small organisations tend to accumulate tools over the years: invoicing software chosen eight years ago, a spreadsheet doing the job of a database, a supplier who no longer answers, and backups nobody has ever tried to restore.

An audit maps what you actually have, identifies what is costing you time or exposing you to risk, and puts the findings in order of priority. You leave with a readable document, not a purchase order.

  • Inventory of hardware, software and subscriptions
  • Review of recurring costs and duplicated tools
  • Tool selection with reasoned comparisons
  • Roadmap over the next 12 to 24 months
  • Change management and user training
  • Second opinion on a quote you have received

02

Web and software development

Tools that fit the way you work, not the other way round.

A brochure site, an online shop, an internal web application, a bespoke business tool — the common thread is that software should follow your way of working. When you have to bend your organisation to fit a piece of software, the software was usually the wrong choice.

Everything is delivered with its source code and its documentation. You remain free to change supplier — which is precisely what keeps the work honest.

  • Fast, well-built websites
  • Web and mobile applications
  • Online shops and payment integration
  • Bespoke business software and internal tools
  • Taking over, modernising and rebuilding existing systems
  • Integration and configuration of off-the-shelf software
  • Hosting, deployment and ongoing technical support

03

Artificial intelligence and automation

Recovering the hours lost to repetitive work.

In a small organisation, the value of AI is rarely spectacular, but it is measurable: sorting and routing incoming requests, pulling data out of a PDF invoice, drafting a first reply, copying information from one tool into another without human intervention.

Every automation starts from a task that has been identified and timed. If the time saved does not justify the cost of setting it up, you will be told — that is the only way AI remains an investment rather than another line of expenditure.

The systems are built to stay under your control: you know what is sent, to which service, and you decide what happens to sensitive data.

  • Conversational agents, internal or customer-facing
  • Autonomous agents and specialised assistants
  • Extracting structured data from documents (invoices, contracts, forms)
  • Business process automation
  • Connecting tools that do not talk to each other
  • Custom application programming interfaces (APIs)
  • Dashboards and data-driven decision support

04

Managed services, backup and security

The things that should work without you thinking about them.

A backup that has never been restored is not a backup. An administrator account shared between four people is not security. Between them, those two observations account for most incidents in small organisations.

Managed services cover day-to-day monitoring, updates, backups and their periodic verification, and intervention when something breaks. The security side focuses on what genuinely protects you: access control, offline backups, and the ability to restart after an incident.

  • Monitoring and day-to-day operational support
  • Backup, archiving and restore testing
  • Data migration and tool changes
  • Access control and password management
  • Risk assessment and disaster recovery planning
  • GDPR compliance and records of processing
  • End-user support

05

Online visibility

Being found by the people already looking for you.

For a small organisation, search visibility depends less on technique than on three things: a technically clean website, pages that answer real questions, and a properly declared local presence.

Analytics are set up without tracking cookies or advertising pixels — which avoids the consent banner, keeps the site light, and spares you one more regulatory obligation.

  • Technical SEO audit
  • Organic search and local presence
  • Paid search campaigns
  • Editorial strategy and content production
  • Privacy-respecting analytics

Your need does not fit any of these?

That happens often, and it is not a problem. Describe the situation as it is — the answer always begins with understanding, not with selling.